Sarah Hluchan says American Airlines stranded her in Myanmar after she missed a connecting flight. To get home, she has to buy a new ticket. Why won’t her airline refund the extra fare? “American Airlines stranded her in Myanmar. Refund, please?”
Stan Shopa is disappointed to miss his Qantas connection from Los Angeles to Melbourne. The airline rebooks him on a flight the next day. Unfortunately, he soon discovers that he and his wife will be sitting in downgraded seats for the 17-hour flight. Shouldn’t he be entitled to a price adjustment? “How about a refund for these downgraded seats, Qantas?”
Travel agents should really stop calling themselves travel agents. Travel advisors is a better word. Or perhaps even travel advocates. “These travel agents go above and beyond the call of duty”
After Reena Roshgadol’s daughter gets injured, she has to change her flight schedule. But then she finds out the airline might cancel her return ticket. Can she fix that without spending a lot of money on change fees? “Why won’t Air Canada let me fly home?”
One delay of Nora Rousso’s Aer Lingus flight from Paris to Dublin leads to another, and now her return flight is delayed an entire day. Is she entitled to any compensation? “Persistence pays off for this Aer Lingus delay”
After an unexpected medical emergency, Osmar and Aracely Alvarez ask their airline for a refund. But Airberlin defers to their travel agent. Can anyone help this couple? “Sick at the airport, so why won’t Airberlin refund my ticket?”
To fall into my dreaded “case dismissed” file, a lot of things have to go wrong. Unfortunately, that’s the situation David Bialke and his wife are facing.
“No visa and no flight credit – who’s responsible for this mess?”
Karen DelSignore is flying from Newark to Fort Lauderdale in February. She’s just not sure when.
“Caught between United, Expedia and a useless ticket to Fort Lauderdale”
Even though Linda Troop pays for parking while she’s a guest at an Econo Lodge, she receives a parking ticket from the city of Aurora, Colo. Who has to pay?
“Why won’t Econo Lodge pay my parking ticket?”