This search engine for fare errors could be the worst idea ever

Burying the news is a time-honored tradition in American journalism. Just wait until the day before a major holiday to share information someone is reluctant to publicize, like a CEO resignation or a company “restructuring,” and hopefully no one will notice.

So when I saw the press release about an airline “error fare search engine” launching just a few hours before the American Thanksgiving holiday, I suspected someone was trying to deep-six the news. Read more “This search engine for fare errors could be the worst idea ever”

How does your bank lie to you? Let me count the ways.

If you don’t trust your bank, you’re in good company. With financial regulations unraveling, and in the wake of several shocking banking scandals, it’s remarkable we haven’t all switched to a digital crypto-currency like Bitcoin and ditched our financial institutions. Read more “How does your bank lie to you? Let me count the ways.”

$5,500 was stolen from my hotel room! How do I get my money back?

How safe do you feel in your hotel room? Safe enough to carry valuables? Safe enough to lock them in your room safe? Based on Vadim Oleinikov’s experience in the Dominican Republic, even the most impenetrable means of security can be penetrated. Read more “$5,500 was stolen from my hotel room! How do I get my money back?”

Blacklisted by Enterprise after false rental car theft accusation

When Tricia Creta drove her rental car away from Enterprise’s lot last year, she wasn’t expecting to be told to bring it back. After all, she’d signed her contract and paid for the car just as she’d done on several previous occasions. But Creta’s experience reached a shocking new low in car rental customer service. Read more “Blacklisted by Enterprise after false rental car theft accusation”

“Someone with a key entered my hotel room and stole my bag”

If someone ransacks your room and steals your ID, electronics and valuables, what does the hotel owe you?
Read more ““Someone with a key entered my hotel room and stole my bag””