Yes, Kenneth Bridges, you can lower your AT&T bill. “Help! My AT&T bill just increased $50. Is there a fix?”
Sprint billed Kathleen Schaum for phones she didn’t order. Can our advocates help her get this straightened out?
“Two new phone lines and $2,000 extra on my bill? What gives, Sprint?”
Why is R.K. Mohan getting mysterious bills from Frontier? He isn’t even a customer. I investigate. “Help! These phone charges don’t make any sense”
Why is Susan Andzeski’s AT&T bill almost $200 a month higher? The wireless company isn’t saying, and now her immaculate credit scores are in jeopardy. “AT&T promised it would lower my bill. Then it almost doubled it.”
If you’ve heard it once, you’ve probably heard it a hundred times: “This call is being recorded for quality assurance purposes.”
It’s such a common refrain, I’m surprised someone hasn’t repurposed it into a clever rap. It might be more appropriately labeled a rant, given how consumers feel about it.
“They’re recording me — why can’t I return the favor?”