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Elliott Report

Elliott Report

  • Home
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    • Advocacy
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    • On Travel
    • The Travel Troubleshooter
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SURGERY

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I have a brain tumor – can I get a refund on my non-refundable ticket?

June 30, 2014 by Christopher Elliott

When Sam Baker’s case crossed my desk, I instinctively jumped to the same conclusion many of you will. He should have bought travel insurance. He should have booked a refundable ticket.

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Categories Should I Take The Case?
When Delta Air Lines offers Nartach Djepbarova a refund for her ticket, her travel agent pockets the money. Can it do that?

Help, my travel agency is pocketing my airfare refund!

July 28, 2023July 6, 2013 by Christopher Elliott

Her airline refunds her ticket, but her travel agency keeps the money, insisting the fare was nonrefundable. Is that allowed? The Travel Troubleshooter investigates.

Categories The Travel Troubleshooter

My dog needs to have surgery. No, seriously.

June 15, 2012 by Christopher Elliott

Pixellating Dachshund. / Photo by Mr. T - Flickr
Question: I booked a trip a few weeks back to Regent Palms in the Turks and Caicos through a website called SniqueAway. It didn’t allow for any refunds or changes. The booking appears to be made through a company called Classic Vacations.

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Categories Commentary, The Travel Troubleshooter

Case dismissed: “The insurance will not cover our tickets”

November 3, 2011 by Christopher Elliott

Beware of the pre-existing medical conditions clause in your travel insurance policy!

Oh alright, maybe that’s a little dramatic. But could you at least pay attention to it?

I mention this because of Ingrid Murray, whose claim against Access America recently crossed my desk and then made its way into the “dismissed” file.

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Categories Commentary

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