SURGERY Archives

When Sam Baker's case crossed my desk, I instinctively jumped to the same conclusion many of you will. He should have bought travel insurance.

I have a brain tumor – can I get a refund on my non-refundable ticket?

January 27, 2024June 30, 2014 by Christopher Elliott

When Delta Air Lines offers Nartach Djepbarova a refund for her ticket, her travel agent pockets the money. Can it do that?

Help, my travel agency is pocketing my airfare refund!

January 23, 2024July 6, 2013 by Christopher Elliott

Her airline refunds her ticket, but her travel agency keeps the money, insisting the fare was nonrefundable. Is that allowed? The Travel Troubleshooter investigates.

Pet emergency forces rescheduling of non-refundable Regent Palms trip booked via SniqueAway/Classic Vacations.

My dog needs to have surgery. No, seriously.

January 22, 2024June 15, 2012 by Christopher Elliott

When Allan Keiter’s dog needs major surgery, he’s forced to cancel his Caribbean vacation. But his hotel won’t let him reschedule his vacation. Why not?

Beware of the pre-existing medical conditions clause in your travel insurance policy! Oh alright, maybe that's a little dramatic.

Case dismissed: “The insurance will not cover our tickets”

June 27, 2024November 3, 2011 by Christopher Elliott

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