In part two of their interview with Transportation Secretary Ray LaHood, Christopher Elliott and Charlie Leocha explore the new tarmac-delay restrictions for airlines and pending rules for the disclosure of surcharges, such as baggage fees, that have spread through the airline industry. Here’s the first part.
The number of enforcement actions are up at the department’s Aviation Enforcement Office. Did you go down there and light a fire under them?
I think that people in the department understood when I came on board that safety was number one and we were going to look out for consumers. People knew I was a member of Congress and that I was co-sponsor of the Passenger Bill of Rights. Once we put out the tarmac rule, that sent a message out all over these two buildings and all over the FAA buildings who we care about.
“Ray LaHood: “We’re in the era of full disclosure””