Junk fees — hidden, mandatory extras added to your final bill — have mushroomed in recent months and travelers are crying foul. The government is waging a public war against these annoying extras, but businesses still love hitting their customers with extras because fooling them into paying more is highly profitable.
Ruth Hartmann has to cancel her yoga retreat to Costa Rica after she lands in the hospital. Why is her resort asking her to pay an extra $400 for a vacation she can’t take?
Nick Pilolla thought he’d made a reservation at the Renaissance Aruba Beach Resort & Casino through Otel.com, a European travel website.
Last month, I reported on the possible re-emergence of energy fees in the hotel industry. Today, I have some good news for you — and an update from the hotel that allegedly charged the fee to one guest.
The Oyster Bay Beach Resort is a highrise hotel in St. Martin that promises guests white sand beaches, “breathtaking” views of the Caribbean and a “paradise found.”
When Sylvia Dawson tried to book airline tickets from New York to London for a group traveling next month, she was taken aback by the fare.
When Stacey Koprince rents a car with her partner in Hilton Head, SC, there’s an additional driver fee of $5 a day – a fee Enterprise had promised not to charge. What now?
