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Elliott Report

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STARWOOD

Carol is stuck with three pre-paid nights at a Starwood Hotel. Even though she wants to move the reservation by a few days.

Why won’t Starwood let me change my reservation ?

October 22, 2023December 20, 2013 by Christopher Elliott

Carol Pratt is stuck with three pre-paid nights at a Starwood Hotel. Even though she wants to move the reservation by a few days, the hotel won’t let her without losing all of her money. What’s going on?

Categories Problem Solved
Watch where you're going. Maybe that's all Orlan Boston and his fiancee, Tomas, needed to do in order to prevent the accident from happening.

Almost lost my eye in Mykonos

October 27, 2023December 3, 2013 by Christopher Elliott

Watch where you’re going.

Categories Should I Take The Case?
The surcharge seemed like nothing to Andy Fixman -- a "trivial amount" he says. But it meant everything to him.

Where does the clever hotel wordplay cross the line?

November 20, 2023July 5, 2012 by Christopher Elliott

The surcharged seemed like nothing to Andy Fixman — a “trivial amount” he says. But it meant everything to him.

Categories Commentary
Who is hunnyb62? The answer matters to Daniel Corcoran and a group of contributors to TripAdvisor’s Baltimore forum.

Does TripAdvisor have a problem with fake reviews?

October 22, 2023June 30, 2012 by Christopher Elliott

Who is hunnyb62?

Categories Commentary, The Navigator

Vampire bugs ruined my honeymoon

November 22, 2023June 5, 2012 by Christopher Elliott

Rachel Meredith’s account of her honeymoon reads like a script from a National Lampoon’s Vacation movie — minus the funny.

Categories Commentary

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