American Airlines told me the fare was $169. Then it charged me $1069

Dale Allen and his girlfriend are looking forward to a tropical vacation in Cancún. Unfortunately, they arrive at the airport too late and miss their flight. Wanting to leave immediately, they buy one-way tickets at the American Airlines counter. Allen is sure the agent said that the tickets cost $169 each — so why is his credit card charged $2,400? Read more “American Airlines told me the fare was $169. Then it charged me $1069”

Spring travel deals: New apps, old-school strategies

When Lee Speight was looking for a deal on a weekend trip from Richmond, Va., to Seattle, he started with Google Flights. The best price for an advance purchase fare was about $775.

Not bad. Could he do better? Read more “Spring travel deals: New apps, old-school strategies”

Will the long airport lines of spring break 2016 be back again this year?

If you’re already bracing for a long airport security line during the spring break travel season, then you must remember last year.

You do, don’t you? That’s when Transportation Security Administration screening wait times doubled under the weight of tighter security and swelling crowds. On just one day in mid-March, 6,800 American Airlines customers reportedly missed their flights, thanks to the lengthy TSA lines. Read more “Will the long airport lines of spring break 2016 be back again this year?”

Why you shouldn’t stay home for spring break

This spring break, stay home.

That’s the advice the experts are offering this month, and with good reason: Between the Zika virus, drug wars, and the usual indignities of travel, that’s the kind of advice every nervous mother in America will second.
Read more “Why you shouldn’t stay home for spring break”

A partial refund for canceled Spring Break? Not good enough

The Udoviches Spring Break vacation to Fort Myers, Fla., just wasn’t meant to be. The family made it halfway from Texas to Florida before having to turn around, in part because of a late-arriving crew. Now they want their money back for the inconvenience, plus a travel voucher so they can re-do their trip.

But Delta Air Lines has other ideas. It offered the family a partial refund, in accordance with its contract of carriage.

Who’s right?
Read more “A partial refund for canceled Spring Break? Not good enough”