Keith Johnson can’t seem to subscribe to Royal Caribbean’s promotional emails. Maybe he needs help from an advocate. “I want to receive Royal Caribbean’s promotional emails. Why won’t they send them?”
After Mark Stechbart’s recent stay at a Wyndham hotel, he received an email with the subject line “Stay 2 nights, save 20%.” The email was a spam advertisement from Howard Johnson’s, a brand of Wyndham Hotel Group. It contained a link to unsubscribe from future emails, but the link was in a tiny font, buried in paragraphs of legalese at the bottom of the email and easily missed. More emails from Wyndham brands followed. “Should hotels be permitted to send you unwanted advertisements?”
When Diana Lee Craig cast off on the Oceania Riviera’s 10-day Eastern Caribbean cruise, there were no surprises. The ship left Miami as scheduled, stopping in San Juan, St. John, Punta Cana and Nassau, before returning to Florida. “When travel companies sell their mailings lists, junk mail becomes an unwanted souvenir”
The promotional emails from AT&T were becoming more insistent. With subject lines like “Appearances can be deceiving, Christopher,” and “This is SO you!” and “Christopher, think you can resist?,” it was time to resist.
“Ten days to unsubscribe from your spam? You’ve gotta be kidding, AT&T”
If your spam filter is turned all the way up to “10,” you need to read this. And you need to know about Al Forman.
“Before you get mad, check your spam folder”