I want to receive Royal Caribbean’s promotional emails. Why won’t they send them?

Keith Johnson can’t seem to subscribe to Royal Caribbean’s promotional emails. Maybe he needs help from an advocate. Read more “I want to receive Royal Caribbean’s promotional emails. Why won’t they send them?”

Should hotels be permitted to send you unwanted advertisements?

After Mark Stechbart’s recent stay at a Wyndham hotel, he received an email with the subject line “Stay 2 nights, save 20%.” The email was a spam advertisement from Howard Johnson’s, a brand of Wyndham Hotel Group. It contained a link to unsubscribe from future emails, but the link was in a tiny font, buried in paragraphs of legalese at the bottom of the email and easily missed. More emails from Wyndham brands followed. Read more “Should hotels be permitted to send you unwanted advertisements?”

When travel companies sell their mailings lists, junk mail becomes an unwanted souvenir

When Diana Lee Craig cast off on the Oceania Riviera’s 10-day Eastern Caribbean cruise, there were no surprises. The ship left Miami as scheduled, stopping in San Juan, St. John, Punta Cana and Nassau, before returning to Florida. Read more “When travel companies sell their mailings lists, junk mail becomes an unwanted souvenir”

Ten days to unsubscribe from your spam? You’ve gotta be kidding, AT&T

The promotional emails from AT&T were becoming more insistent. With subject lines like “Appearances can be deceiving, Christopher,” and “This is SO you!” and “Christopher, think you can resist?,” it was time to resist.
Read more “Ten days to unsubscribe from your spam? You’ve gotta be kidding, AT&T”

Before you get mad, check your spam folder

If your spam filter is turned all the way up to “10,” you need to read this. And you need to know about Al Forman.
Read more “Before you get mad, check your spam folder”