At hotels, ‘for your convenience’ rarely is

Look out — the hotel “convenience” wave is spreading.
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Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever

Tamara Myers thought that her hotel bill at the Westgate Las Vegas Resort & Casino would come to $415. At least that’s what Otel.com, the website through which she booked the room, promised her. Read more “Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever”

Airline rules, coming to a hotel near you

No, your high-rise hotel isn’t about to sprout wings and fly off into the sunset. But you might forgive Edward Goodman for thinking the Bellagio wants to.
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Boycott this? It may not do you any good

Darren Bradley/Shutterstock
Darren Bradley/Shutterstock
When his favorite Las Vegas resort began charging a mandatory $14-per-day resort fee recently, Tom Alderman vowed he’d never return.

Alderman, a retired documentary filmmaker who lives in Toronto, had been visiting the South Point Hotel Casino & Spa since 2005, dropping about $600 for his weekly stays every time. He liked the hotel’s affordability and the fact that it promised to “never” charge these junk fees, which supposedly cover in-room wireless Internet access, use of the fitness center and “printing of boarding passes” — whether you use the amenities or not.

Until it did.
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Are hidden hotel fees about to check out?

After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Maine, the hotel Web site delivered an unpleasant surprise on the next screen: The quoted price hadn’t included a $25-per-day “resort and club fee” that gave Hatch access to the hotel pool, hot tub and fitness center — whether she wanted it or not.

“They didn’t tell me until the end,” says Hatch, who lives in Montgomery Village, Md. “I still booked the room, but it was misleading and unbecoming, particularly for a new property looking to make its mark. Perhaps they don’t care in resort areas like Bar Harbor. But I care.”
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Socked with a $450 resort fee — is that fair?

You owe more for your room, baby! / Photo by imaqine – Flickr

Resort fees fall under the category of “nuisance” surcharges because they’re usually so insignificant that they’re not worth fighting. And travel companies know it, which is one reason they keep piling ’em on.

But what happens when these extras rise to the level of a major expenditure?
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Hey, where did this resort fee come from?

Question: I checked into the Walt Disney World Swan and Dolphin Resort, and was unexpectedly charged a resort fee. I had booked the stay with my Starwood Preferred Guest points.

The desk staff could not have been less helpful when I questioned the fee. They advised, “It is mandatory on all rooms, whether paid with cash or points, and clearly indicated during booking.”

They also said the resort fee was required by Florida state law.
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