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Elliott Report

Elliott Report

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RESOLUTION

Tim Carpenter thought he had done everything he could to avoid a frivolous damage claim on his rental minivan.

How to win the car rental claim game

January 20, 2024March 31, 2011 by Christopher Elliott

Tim Carpenter thought he had done everything he could to avoid a frivolous damage claim on his rental minvan.

Categories Commentary
The case of Samantha McCormick, a 23-year-old Hotwire customer whose car rental rate unexpectedly doubled.

My car rental rate doubled — should I split the difference with Hotwire?

January 19, 2024November 16, 2010 by Christopher Elliott

When it comes to fixing travel problems, every happy ending isn’t necessarily a Hollywood ending. Consider the case of Samantha McCormick, a 23-year-old Hotwire customer whose car rental rate unexpectedly doubled.

Categories Commentary
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