Albert Hanneman’s new HTC phone is missing in action after it breaks down and he sends it back to the manufacturer. Can the phone be found and fixed?
Why won’t Jiffy Lube pay for my engine repair? Isn’t it responsible?
After getting an oil change at Jiffy Lube, the engine on Ian Culhane’s Subaru stops working. The likely culprit is a botched oil change, he says. Why won’t Jiffy repair his car?