Her husband died, so why did his AAA refund check bounce?

Karen Melander-Magoon is troubled that someone put a stop payment on two AAA refund checks that she deposited soon after her husband died. She can’t find any documentation about these transactions, but she hopes we can help. Can we? Read more “Her husband died, so why did his AAA refund check bounce?”

Does a sudden serious illness and no trip insurance equal a missed honeymoon?

This unfortunate couple had to cancel their wedding when the fiancé became seriously ill. Then when they tried to postpone their honeymoon cruise, things got even worse. Read more “Does a sudden serious illness and no trip insurance equal a missed honeymoon?”

Mugged in Mexico! Can Trip Mate make good on this claim?

After Lynn Strough is assaulted in Mexico, her travel insurance company is slow to cover her losses. Can our advocates help? Read more “Mugged in Mexico! Can Trip Mate make good on this claim?”

He sold his “lemon,” but he still wants Chrysler to pay his damages

After purchasing a defective new car and having to trade it in at a loss, Edward Keucher just wanted fair compensation. He lost $6,000 on the trade and wants Chrysler to reimburse him, but that isn’t going to happen — and unfortunately, we can’t help.

Keucher’s case is a good lesson in why you should always act quickly if you are seeking compensation, and keep the evidence if you want to make a claim. Here’s why. Read more “He sold his “lemon,” but he still wants Chrysler to pay his damages”

Why is my delayed baggage only worth $350?

Alyson Marlin and her husband were rerouted mid-trip from a British Airways flight to an Airberlin flight. When they landed, neither British Airways or Airberlin had their luggage. They spent the entire nine-day trip without their bags. Marlin claimed $750 in reimbursable expenditures for both the bags. But Airberlin would only compensate Marlin for less than half of her claim. Read more “Why is my delayed baggage only worth $350?”