When Allegiant’s final word isn’t so final
Allegiant Air is one of the more fee-happy airlines flying in America. So when Dagny McDonald contacted me about a canceled flight
Allegiant Air is one of the more fee-happy airlines flying in America. So when Dagny McDonald contacted me about a canceled flight
All Shira Newman wanted to do was cancel her vacation rental in Seaside, Ore. She figured that she’d booked the rental at the last minute.
US Airways promised Kirkland Clarkson that it would refund her fees, but it hasn’t. Did the airline misspeak? Or did Clarkson misunderstand?
Mercedes Revilla reserves two seats on a British Airways flights, but she gets assigned different ones. Is she entitled to a refund?
Ann and Francis Mason’s bucket-list trip to Hawaii is cut short when Francis’ father unexpectedly passes away.
The North American airline industry collected an estimated $8.2 billion should they give more refund airline fees than they are?
Chris James’ mother cancels her vacation after his father falls ill. Why won’t Allianz cover her insurance claim?
Stanley’s hotel refunds $887 after his stay. But it sends the money to US Airways Vacations, the tour operator through which he booked.
A case flutters across my desk with so many red flags about Hideaway Inn that I have to sit down for a few minutes to catch my breath.