Best Buy promised me a $150 refund for my Bosch dishwasher. Now it won’t pay!
After the price of Francis Clark’s Bosch dishwasher falls, Best Buy agrees to refund him $150. But now it won’t pay. What’s going on?
REFUND
Airbnb promised to pay for his hotel. So why didn’t it?
When David Tuttle’s Airbnb host moves him to a different rental, Airbnb offers to cover his hotel expenses. Where’s the money?
Can Globus keep our $500 deposit? I can’t afford to travel anymore
Will a big tour operator like Globus bend its rules to help an elderly customer? That’s what Joan Powell wants to know since she’s about to lose a $500 deposit.
I returned my defective hard drives to Amazon. What’s this $546 restocking fee?
When Akin Williams’ Western Digital hard drives don’t work, he tries to return them to Amazon. But the seller wants to charge him a $546 restocking fee. Is that legit?
United Airlines canceled my flight after a desynchronization problem. Why can’t I get a refund?
When United Airlines cancels the last leg of Andy Wilson’s flight to Iceland, he must buy a new ticket. The airline blames a “desynchronization” — but will it cover his extra costs?
“Easily the worst airline experience I’ve ever had” — but can American Airlines fix this code-share problem?
Matt Cleinman’s recent flights from Barcelona to Portland, Ore., did not go well. Actually, that’s an understatement. “It was easily the worst airline experience I’ve ever had,” he said after American Airlines left him stranded at the airport.
Vrbo refund problem: The company owes me $21,014 for my replacement rental in Hawaii!
When Cheryl Mander’s rental in Hawaii is uninhabitable, Vrbo agrees pay her $21,014 for her replacement. Now she has a Vrbo refund problem, because it won’t pay up.
A missed connection and a $300 bill — did Aeromexico offer him enough compensation?
When Coty Cockrell found out he’d be stuck in Mexico City for a day after missing a flight connection, an Aeromexico representative told him not to worry. The airline would cover his lodging and food expenses. It didn’t.
I canceled my Sears dishwasher order. But where’s my refund?
Yilun Liu canceled her Sears dishwasher order more than three months ago. But the company is still holding her $540. Will she ever get a refund?
How much is a Delta SkyMile worth? This nearly bankrupt cruise line wants to know
American Queen Voyages, which is teetering on the brink of insolvency, is holding up Terrance Hardy’s refund. The reason? It can’t figure out how much a Delta SkyMile is worth.