A Priceline booking problem leads to a nonrefundable hotel room — or does it?
Glen Hartness books the wrong night at a La Quinta hotel through the Priceline app. Why won’t Priceline refund the erroneous booking?
REFUND
I returned my custom outfit to Afrikrea, but they kept my money!
When Alaina Chargois orders an outfit from an online marketplace called Afrikrea, she receives the wrong item. Why can’t she return it?
My mattress was soiled. Can I get a refund from Hilton?
Can you get a refund for your hotel room when your mattress is soiled? Meet one Hilton guest who wanted his money back.
Overbilled for my closet repair! Should I sign this nondisclosure agreement?
After Laurence Bauman’s closet collapses, he hires Beltway Builders to fix it. But soon afterward, the closet collapses again. Now the company wants him to sign a nondisclosure agreement. What’s going on?
How do I get a refund for my canceled Aerolíneas Argentinas flight?
If your airline changes your schedule and you ask for your money back, how do you get a refund? It should be automatic, but it isn’t always.
Citibank credit card dispute problem: Did they just short me $550?
Steven Tabet cancels his timeshare, but Citibank won’t help him. How do you fix a Citibank credit card dispute problem?
Downgraded on my American Airlines flight to New Zealand — do I get a refund?
After a passenger gets bumped to economy class, American Airlines promises her a refund for her flight downgrade. Then it refuses.
I never got a receipt for my tour. Can Sunwing keep my $536?
Brandon Marsdin paid Sunwing Airlines $536 for an ATV tour in Los Cabos, Mexico. But when he tried to check in for his offroading adventure, a representative turned him away. And then Sunwing kept his money.
I sent $2,000 to the wrong person on Zelle. Can I get my money back?
Ayotunde Fatusin just lost $2,000 after he accidentally transferred it to the wrong person through Zelle. Bank of America won’t reverse the transaction. But should it?