Transportation Department steps up efforts in aviation consumer protection

Attention, air travelers: The government has your back.

The Transportation Department’s airline cops have written big tickets in recent months, including a $375,000 fine against Spirit Airlines for, among other things, failing to comply with denied-boarding compensation rules, and a $600,000 fine against an online travel company called Ultimate Fares, for advertising violations.

“Aviation consumer protection is one of my top priorities, and we are taking a fresh look at the industry from that perspective,” Transportation Secretary Ray LaHood told me recently.
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Transportation Secretary Ray LaHood: “Amtrak runs in the fog”

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Hilarious interview with Ray LaHood on The Daily Show.

He has a few thoughts about it on his blog.
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