American Express keeps sending her information about someone else’s account

Chaya Friedman is receiving emails about another American Express customer. Can I make them stop? Read more “American Express keeps sending her information about someone else’s account”

How can you protect your right to digital privacy at the border?

When Shira Newman flies home from Tel Aviv this summer, she won’t be worried about long lines at the airport or short tempers on the plane. Instead, she’ll be concerned about her Samsung Galaxy S7 phone — specifically, the information on it. Read more “How can you protect your right to digital privacy at the border?”

Your consumer rights are disappearing. Here’s how to protect yourself now.

It’s not your imagination. Your consumer rights are vanishing.

Not a day seems to go by that you don’t see news of another consumer regulation being dismantled, a law coming undone, an anti-consumer executive order being signed. Read more “Your consumer rights are disappearing. Here’s how to protect yourself now.”

“This non-authorized use is considered an intrusion into the privacy of the individuals”

We get so many takedown requests from paralegals and pranksters that it’s almost a cliche. Another day, another takedown.

The one purporting to be from Vueling Airlines was almost tossed into the digital trash where it belongs, except that it reminded me of my colleague Jeremy Cooperstock.
Read more ““This non-authorized use is considered an intrusion into the privacy of the individuals””

TSA’s new Pre-Check programs raises major privacy concerns

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When the Transportation Security Administration’s Pre-Check formally launches sometime this fall, its trusted-traveler program will already have the enthusiastic endorsement of frequent travelers — and an equally enthusiastic denouncement from privacy advocates.

Pre-Check offers an appealing shortcut past the often long airport security lines. After you pay an enrollment fee and submit to a background check and interview, the TSA promises to treat you like a VIP. You’ll be sent to a preferred line, where you can leave your shoes, light outerwear and belt on, leave your laptop in its case and keep your bag of liquids and gels in your carry-on.

“I can’t say enough about how much I love it,” says Ralph Velasco, a photographer based in Corona del Mar, Calif. “It’s saved me many, many hours. I’d highly recommend it.”

How do Velasco and others know about the benefits of Pre-Check?

Because the agency assigned to protect U.S. transportation systems has slowly rolled out the program in 40 airports since 2011.

Travelers could opt in to Pre-Check through their frequent-flier program or through another government trusted-traveler initiative, such as Global Entry, a similar program that allows travelers to cut the customs line when they return to the United States from overseas.
Read more “TSA’s new Pre-Check programs raises major privacy concerns”