American Express keeps sending her information about someone else’s account

Chaya Friedman is receiving emails about another American Express customer. Can I make them stop? Read more “American Express keeps sending her information about someone else’s account”

How can you protect your right to digital privacy at the border?

When Shira Newman flies home from Tel Aviv this summer, she won’t be worried about long lines at the airport or short tempers on the plane. Instead, she’ll be concerned about her Samsung Galaxy S7 phone — specifically, the information on it. Read more “How can you protect your right to digital privacy at the border?”

Your consumer rights are disappearing. Here’s how to protect yourself now.

It’s not your imagination. Your consumer rights are vanishing.

Not a day seems to go by that you don’t see news of another consumer regulation being dismantled, a law coming undone, an anti-consumer executive order being signed. Read more “Your consumer rights are disappearing. Here’s how to protect yourself now.”

“This non-authorized use is considered an intrusion into the privacy of the individuals”

We get so many takedown requests from paralegals and pranksters that it’s almost a cliche. Another day, another takedown.

The one purporting to be from Vueling Airlines was almost tossed into the digital trash where it belongs, except that it reminded me of my colleague Jeremy Cooperstock.
Read more ““This non-authorized use is considered an intrusion into the privacy of the individuals””

Is privacy a human right?

Apple CEO Tim Cook has gone on the record to say that he believes privacy is a fundamental human right. That’s big talk. But in the digital age, is it simply too much to ask?
Read more “Is privacy a human right?”

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