Douglas Berry books a Princess cruise online and pays for the fare and travel insurance with his credit card. But then Princess cancels his cruise — and then charges him a $3,718 cancellation fee. Can it do that?
Julie Schumer’s return flight gets canceled during the Southwest Airlines meltdown in December. Southwest sends the money to her cruise line, but her cruise line won’t refund her. What’s going on?
It sounds like something straight out of a nightmare: You’re on a small fishing vessel, adrift in the Pacific. You see a ship in the distance, and you signal for help. But it keeps going.
