Here to help
If you buy an unlimited alcoholic beverages package from your cruise line, can it change the terms later? That’s what Joan Barrett wants to know.
Barrett says that she was enticed to book her next Princess cruise by the lure of an unlimited alcoholic beverages package. But later, Princess Cruises changed the terms to “just” 15 cocktails per day. And those changes are unacceptable to Barrett. Read more “Help! I’m being limited to 15 booze drinks per day on my Princess cruise”
Daniel Sellers decided to surprise his wife with a Princess cruise to the Caribbean. After he confirmed that his spouse could cruise with just a passport card, he booked their tropical vacation. As it turned out, he was the one in for the (unpleasant) surprise. Read more “Can you cruise with just a passport card? Yes, but…”
Jane Schwalm and her husband had intended to sail from Valparaiso, Chile, to Buenos Aires, Argentina, on a Princess Cruise.Then Princess changed ports, forcing the passengers to travel to San Antonio, Chile, to board the ship. The Schwalms needed transportation to San Antonio – and Princess wouldn’t provide it. Read more “I planned to take a Princess Cruise, not a public bus”
Remember the post about copying me on complaints? Some of you thought I was blowing smoke when a reader claimed (and I concurred) that the simple act of copying me on a complaint was enough to get it prioritized. Read more ““I’m sure listing you on the CC-line helped Princess make their decision””
Nearly a month later, when you’re finally rescued, two of your crewmates are dead. Had that ship responded to your plea for help, they’d still be alive today.
Read more “Did Princess ship ignore a vessel asking for help?”
