Here to help
If you buy an unlimited alcoholic beverages package from your cruise line, can it change the terms later? That’s what Joan Barrett wants to know.
Barrett says that she was enticed to book her next Princess cruise by the lure of an unlimited alcoholic beverages package. But later, Princess Cruises changed the terms to “just” 15 cocktails per day. And those changes are unacceptable to Barrett. Read more “Help! I’m being limited to 15 booze drinks per day on my Princess cruise”
Jane Schwalm and her husband had intended to sail from Valparaiso, Chile, to Buenos Aires, Argentina, on a Princess Cruise.Then Princess changed ports, forcing the passengers to travel to San Antonio, Chile, to board the ship. The Schwalms needed transportation to San Antonio – and Princess wouldn’t provide it. Read more “I planned to take a Princess Cruise, not a public bus”
Daniel Sellers decided to surprise his wife with a Princess cruise to the Caribbean. After he confirmed that his spouse could cruise with just a passport card, he booked their tropical vacation. As it turned out, he was the one in for the (unpleasant) surprise. Read more “Can you cruise with just a passport card? Yes, but…”
It was supposed to be the trip of a lifetime for Marion Aymie and her husband. But their plans ran aground when Princess changed the cruise schedule. Read more “We lost $1,500 when Princess rebooked us on a cruise we didn’t want”
When Joe Shepherd is forced to cancel his Princess cruise, he receives a check for less than his claim. Can our advocates get Princess to reimburse him for the remainder? Read more “We bought trip insurance, so where is our refund for our canceled cruise?”
