One of the biggest airline “gotchas” is no more. “American Airlines adopts consumer-friendly 24-hour refund policy”
Leah Sherman isn’t the first one and she won’t be the last.
“You can cancel anytime – oh, and good luck trying!”
Hertz dings Jonathan Beyer for smoking in his rental car. But wait — he doesn’t smoke.
“What’s this $50 ‘other’ charge on my rental car invoice?”
It’s for your own good.
Travelers are hearing these words more often than ever, and they are being applied to increasingly unwelcome scenarios. The latest example: being unable to access WiFi in your hotel without incurring an added charge. In August, the American Hotel & Lodging Association and Marriott filed a petition with the Federal Communications Commission asking the government for permission to block wireless devices in hotels.
“Beware of travel industry doublespeak”
Note: Effective Jan. 1, this site shifted from a travel advocacy site to a general consumer advocacy blog. But that isn’t the only change for 2015.
When I enrolled as a graduate student at the University of California, one of the first things I did was visit Sproul Plaza, where the Free Speech movement was born in 1964.
“The war on snark is over and the good guys won”