What if they pulled the plug on this site?
What if the stories you read here every day vanished? What if I stopped holding companies’ feet to the fire in the pages of the Washington Post, USA Today and in my syndicated columns?
Read more “What if they pulled the plug on this site?”
Hertz dings Jonathan Beyer for smoking in his rental car. But wait — he doesn’t smoke.
Read more “What’s this $50 ‘other’ charge on my rental car invoice?”
It’s for your own good.
Travelers are hearing these words more often than ever, and they are being applied to increasingly unwelcome scenarios. The latest example: being unable to access WiFi in your hotel without incurring an added charge. In August, the American Hotel & Lodging Association and Marriott filed a petition with the Federal Communications Commission asking the government for permission to block wireless devices in hotels.
Read more “Beware of travel industry doublespeak”