What is the PayPal Key and how did a hacker make one for me?

Until recently, Robin Shermon had never even heard of the PayPal Key. But a few days before Christmas, she quickly learned all about the new virtual card in the most unpleasant way. That’s when she discovered a hacker had created a PayPal Key and made a $2,000 purchase using her cash.

Now Shermon hopes that the Elliott Advocacy team can get her hard-earned money back.

Can we do it? Read more “What is the PayPal Key and how did a hacker make one for me?”

Help! I paid a scammer $1,200 for a free Costco magazine!

What if you ordered a $1,200 garden shed online, but instead, the scammer only sends you a free Costco magazine? That’s what happened to Sharon Keenan and she wants PayPal to reverse this expensive scam. So far, that hasn’t happened. Can we help? Read more “Help! I paid a scammer $1,200 for a free Costco magazine!”

What is this unauthorized transaction on my PayPal account?

Howard Rokofsky just discovered an unauthorized transaction on his PayPal account — specifically, a $303 charge he never made. But when he disputes the charge, the online payment service denies it within hours. Did the company act too fast?

Read more “What is this unauthorized transaction on my PayPal account?”