StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?
Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?
Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?
After David Fisher spends an extra 60 euros to get on a rescheduled Eiffel Tower tour, he wants to know if he can get a refund. Viator says yes — and then no. How do you resolve this Viator problem?
If you ever get locked out of your Airbnb rental, you’ll want to know about Terri Taylor’s misadventure with her apartment in Paris. It’s a doozy.
Scarlett Kelly paid for a vacation rental in Paris through Booking.com, but she never got to stay in it. Booking.com wants to keep her money on what appears to be a technicality.
Sharon Shaughnessy’s airbnb apartment rental in Paris is a wreck. Her host offers her $30, but it’s not enough. She deserve a full refund?
When Judi McManigal arrives at her hotel in Paris, she discovers she doesn’t have a reservation. Her online travel agency won’t help her. Is she stuck with the bill?
It was supposed to be a special trip for Alana Pitts and her father to celebrate his birthday in Paris. They’d made reservations at the Hilton Arc De Triomphe hotel in Paris back in June, using his HHonors points, and selected a special room on the executive floor with two queen-size beds.
Patrick Kerr books a hotel in Paris for the unbelievable rate of 10 euros a night. Turns out it’s a mistake – the rate is off by a decimal point. His online agency promises a refund, but sends him a voucher, instead. What should Kerr do?