Karen Melander-Magoon is troubled that someone put a stop payment on two AAA refund checks that she deposited soon after her husband died. She can’t find any documentation about these transactions, but she hopes we can help. Can we? “Her husband died, so why did his AAA refund check bounce?”
When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Only problem? AT&T, his former subscription TV company, won’t tell him how much he paid in writing. Can this advocate help? “Charter will pay my early termination fee, but how do I prove I have one?”
Kerry Wilton is mad at this site. She had a problem with a business, turned to our advocacy team for help, and didn’t like our answer.
““I wasted my time again!””
Every now and then, a case crosses my desk that makes me wonder if we’re going about this in the wrong way. Tammy Almzana’s complaint against U-verse — and me — is one of them.
Edward Fedako’s case looked like a sure thing. It involved a canceled cruise and a missing airfare refund. It had everything going for it — except for one minor detail.
Fedako’s case underscores the importance of persistence. And paperwork.
“A lost refund thanks to a missing paper trail”