Here to help
There are postcards you like to get and postcards you throw away.
The welcome ones are from friends and family on vacation. They’re the ones that say, “Wish you were here!” They hang on your refrigerator for months before being removed during spring cleaning.
Read more “Too good to be true? If it’s on a postcard, it might be”
Before Brenda Galindo retired to Winterville, N.C., Continental Airlines made her a promise: The frequent flier miles she’d earned from her business travel wouldn’t expire.
Read more “The rise of the insincere travel offer – and what to do about it”
The travel industry is infatuated with the word “free,” and face it, so are travelers. Don’t believe me? Then feel free to ask anyone who has taken advantage of a “free” deal and regretted it.
Read more “Warning! These “free” travel offers can really cost you”
Sprint promises Jennifer Thomas a discount, but it doesn’t come through. Can she force the phone company to honor its word?
Read more “A little disconnect on Sprint’s discount offer”
Gary Wiener’s question comes along only once in a blue moon. Did United Airlines overcompensate him after a recent flight delay?
Read more “Did United Airlines overcompensate this passenger?”
