When Mary Lou Hartline buys an American Airlines ticket, she inadvertently pays extra for priority boarding instead of checked bags. Can she undo the mistake? “I thought I was paying for checked luggage, not priority boarding”
Vivian Mello’s vacation rental in Maui is uninhabitable. So why won’t Booking.com refund her money? “Hello, relaxation? Not with this Booking.com reservation”
Roland Tognazzini pushes the wrong key when he reserves a room through Expedia and ends up with nine extra unwanted rooms. They’re nonrefundable. Is there any way to fix the error? “Accidentally booked 10 nonrefundable nights instead of one on Expedia”
Ethan Jones threw himself on the mercy of the court and lost. ““I was hoping a supervisor would feel sorry for me””
If Charles Friedman had gone anywhere else, he would have received a flat-out rejection. After all, he was asking Southwest Airlines for a full refund of his plane tickets from Hartford to Orlando because he wasn’t “up to” traveling during the holidays.
““Finally, if all the above fails …””