I love a good mystery. You will too.

Have you noticed the recent string of stories about cases that ended in a big question mark? Neither the consumer nor the company responded to repeated requests for an update or a resolution, so we were left to guess the outcome. Read more “I love a good mystery. You will too.”

Solving the credit card “hold” mystery

It’s like an episode of “Unsolved Mysteries” that plays itself endlessly for travelers.
Read more “Solving the credit card “hold” mystery”