The 12 most hated travel fees in the world

The most hated travel fees in the world including charges to connect to the Internet, check a bag on their flight, and connect to a cellular network abroad. That’s according to a new national survey of fee-paying U.S. travelers commissioned by MileCards.com.
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Maybe that Bluesmart luggage purchase wasn’t so smart after all

After a months-long delay on his Bluesmart luggage order, Michael Tarajos tries to cancel — only to be subjected to even more delays. Can this refund be expedited, or is it permanently lost?
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While flying, keep a handle on your suitcase with a luggage tag

Hey you — you with the nondescript black suitcase! Don’t let your luggage leave your home tagless. It could be making a one-way trip. Read more “While flying, keep a handle on your suitcase with a luggage tag”

How to tip the airline scales in your favor

Airline scales lie.

It’s not an uncommon allegation. And sometimes, it’s actually true. Ticket counter weights in Phoenix, Raleigh, N.C., and Seattle have been found to be inaccurate — errors that often enrich the airline. Read more “How to tip the airline scales in your favor”

Alitalia promised to cover my lost luggage, but the check never arrived

After John Nealon’s bags go missing, his airline sends him shopping. Why won’t it cover the bill? Read more “Alitalia promised to cover my lost luggage, but the check never arrived”