How to prevent hotel luggage theft: 5 expert strategies
If you’ve ever stored your luggage with a hotel, you probably know the nagging question: Is my bag safe?
LUGGAGE
Help! American Airlines charged me $80 for my “free” checked bag
David Ponzevic must pay $80 to check his bags on an American Airlines flight — even though his bags are supposed to be “free.” Can he get a refund?
How an Irish luxury luggage manufacturer became sustainable
Everyone is talking about sustainability these days. Here’s how one Irish luxury luggage manufacturer is quietly doing it.
Why won’t Swiss International Air Lines compensate me for my lost luggage?
When Swiss loses Mark Bromley’s luggage on a flight from Zurich to Geneva, he files a claim for compensation. He never hears back. Does he deserve anything?
My American Tourister luggage is defective. How do I get it fixed?
One of John Edmunds’ new American Tourister bags is defective. Does he have to ship it to Texas at his expense, or can he get an exchange?
Maybe that Bluesmart luggage purchase wasn’t so smart after all
After a months-long delay on his Bluesmart luggage order, Michael Tarajos tries to cancel — only to be subjected to even more delays. Can this refund be expedited, or is it permanently lost?
Alitalia promised to cover my lost luggage, but the check never arrived
After John Nealon’s bags go missing, his airline sends him shopping. Why won’t it cover the bill?
Two broken Heys bags, one broken promise
Both of Carlos DeLeon’s bags are broken, but Heys won’t fix them even though they’re under warranty. Why not?
How to win the war on wrinkled clothes
You’d be hard-pressed to find a more frivolous travel topic than wrinkles. But I’m willing to bet that the longer you spend on the road, the less you’re laughing.
How to travel light — really light
It’s one thing to preach about the virtues of traveling light. It’s quite another to practice them.