After a months-long delay on his Bluesmart luggage order, Michael Tarajos tries to cancel — only to be subjected to even more delays. Can this refund be expedited, or is it permanently lost?
Tag: LUGGAGE
Alitalia promised to cover my lost luggage, but the check never arrived
After John Nealon’s bags go missing, his airline sends him shopping. Why won’t it cover the bill?
Two broken Heys bags, one broken promise
Both of Carlos DeLeon’s bags are broken, but Heys won’t fix them even though they’re under warranty. Why not?
How to win the war on wrinkled clothes
You’d be hard-pressed to find a more frivolous travel topic than wrinkles. But I’m willing to bet that the longer you spend on the road, the less you’re laughing.
How to travel light — really light
It’s one thing to preach about the virtues of traveling light. It’s quite another to practice them.
Don’t get lost: 3 insider tips on how to keep your stuff when you fly
You’re probably feeling a sense of loss today.
Airberlin lost my luggage and offered a voucher instead of reimbursing me
When Lawrence Kessler’s luggage is diverted to Vienna, he buys $48 worth of new clothes — a modest amount by European standards. Now his airline, Airberlin, refuses to cover those costs. Can it do that?
Should I have overlooked this delay on delayed luggage?
If you travel, you know that delays happen — especially when it comes to checked luggage. Whether you’re cruising, flying or taking the train, a delayed bag is almost inevitable at some point.
So is a lost bag, but let’s not go there today.
Who’s responsible for this pilfered luggage?
Beth Graham’s daughter’s luggage is pilfered, but it’s not clear who is responsible — the TSA or her airline.
A real lost luggage whodunnit
If you miss a flight connection but your luggage doesn’t, who’s liable when your bag goes missing?
Consider what happened to Andres Holland, who contacted me recently asking for help with his lost luggage. It’s an odd problem from today’s Should I Take the Case? file, and it also raises bigger issues of avaricious change fees and intransigent airline policies.
