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Elliott Report

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IDENTITY THEFT

Credit card cloning diagram showing shimming device inside card reader

Travel warning: Credit card cloning is back, but here’s how to stop it

April 18, 2026April 17, 2026 by Christopher Elliott

If you thought your new credit card and a fancy RFID-blocking wallet will protect you from credit card scams when you travel, I’ve got some bad news for you.

Categories Safe Travels
Your credit card isn't as safe as you think when you travel

Your credit card isn’t as safe as you think when you travel. Here’s the fix.

March 20, 2026March 20, 2026 by Christopher Elliott

Eric Finkel thought he’d dodged a bullet on a recent visit to Vietnam. His hotel “accidentally” charged his credit card $1,500 instead of the correct amount of $66. The staff immediately cancelled the erroneous charge right in front of him. 

Categories Safe Travels
AI is making travel scams impossible to spot

AI is making travel scams impossible to spot — unless you know these strategies

February 23, 2026February 23, 2026 by Christopher Elliott

… Read more

Categories On Travel
Elderly woman's credit card stolen and used at Sam's Club. Despite police report, US Bank refuses to refund. See how she fought back.

I didn’t make these Sam’s Club purchases — and I have the perfect alibi!

July 21, 2025July 18, 2025 by Christopher Elliott

Barbara Bowman’s credit card was stolen and used at Sam’s Club. She wants a refund, and she has the perfect alibi: She’s never been a Sam’s Club member. 

Categories Problem Solved

Look out! This Booking.com scam is coming for you

August 11, 2025February 10, 2024 by Christopher Elliott

Travelers face a new wave of hacking threats,. This Booking.com scam is just one of them. Here’s how to protect yourself.

Categories On Travel
Avis broadsides Gena Ettinger when it adds her to the company's Do Not Rent list. How does she get unbanned?

I’m on Avis’ Do Not Rent list. How do I get off?

September 23, 2025October 16, 2023 by Christopher Elliott

Avis broadsides Gena Ettinger when it adds her to the company’s Do Not Rent list. How does she get unbanned?

Categories The Travel Troubleshooter
When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help. 

Chase said her identity had been stolen, but it was a Zelle callback scam

January 21, 2025August 10, 2023 by Christopher Elliott

When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help. 

Categories Advocacy, Featured
When a U.S. Customs agent confiscates Adriana Cordero's passport, she tries to get it back. But government bureaucracy is standing between her and her ID.

U.S. Customs confiscated her passport. How does she get it back?

December 6, 2023April 3, 2023 by Christopher Elliott

When a U.S. Customs agent confiscates Adriana Cordero’s passport, she tries to get it back. But government bureaucracy is standing between her and her ID.

Categories Problem Solved
Julie Duteau noticed something strange on her last two phone bills: a surprise $10 fee for a "modem lease." Problem is, she already owns her modem.

This surprise fee made her phone bill skyrocket

January 19, 2024March 18, 2023 by Christopher Elliott

Julie Duteau noticed something strange on her last two phone bills: a surprise $10 fee for a “modem lease.” Find out how to avoid unwanted surcharges like this on your bill.

Categories Advocacy
Is this really a Roku update?

Roku just made a new account for me. But I don’t want one

January 30, 2024October 11, 2018 by Christopher Elliott

Is Roku trying to phish Richard Samuels? And if not, why is it giving him the silent treatment? Let’s find out.

Categories Problem Solved

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