New “gotchas” that travelers never see coming
When Yesim Saydan flew from New York to Amsterdam recently, she was shocked when a ticket agent weighed her carry-on backpack.
When Yesim Saydan flew from New York to Amsterdam recently, she was shocked when a ticket agent weighed her carry-on backpack.
Should your hotel room include air conditioning? Victoria Holtz thinks so. Her resort in Fort Lauderdale, Fla., did not.
Hotels have finally gone too far when it comes to parking fees.
When it comes to fees and surcharges, hotel guests are wondering: What’s next?
Mandatory “resort fees” mushroomed last year, even as hotels added new charges for all kinds of things, including cancellations and late checkouts. With pressure to squeeze even more profit from customers, you don’t have to be an industry insider to see where this is going.