HEALTH INSURANCE Archives

Maria Jacobson was shocked when she received a $3,437 bill from Quest Diagnostics for a routine blood test, despite providing her health insurance information at the time of the visit. It turns out that Quest Diagnostics mistakenly used an old insurance code, leading to the full amount being billed directly to her. Despite repeated attempts to correct the error, the issue persisted. The situation highlights ongoing concerns with Quest Diagnostics' billing practices, where errors like these can leave patients with unexpectedly high charges, causing unnecessary stress and financial strain.

Quest Diagnostics overcharge: $3,437 for these blood tests?

September 5, 2024August 30, 2024 by Christopher Elliott

Why is Quest Diagnostics sending Maria Jacobson a $3,437 bill for her blood test? Her insurance company should cover it — or should it?

Elly Kinsella was charged $740 by Quest Diagnostics for miscoded tests. Learn how advocacy resolved this billing issue and secured a refund.

Quest has sent my bill to collections — but I don’t owe anything!

January 19, 2024August 17, 2023 by Christopher Elliott

After getting strong-armed into paying a medical bill she doesn’t owe, Elly Kinsella tries to get a refund from her physician’s office. Can she get her $740 back?

The travel industry’s favorite new word seems to be “no.” Sergio Lopez knows that. So does Melanie Channick.

Florida Blue ignored my claim — could you get them to answer me?

December 15, 2023November 25, 2016 by Christopher Elliott

Alan Wolfson’s claim for post-operative equipment hasn’t been processed for almost a year. What does he have to do to get Florida Blue’s attention?

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