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GROUPON

Customer's Groupon for a now-closed restaurant isn't being refunded in cash, only in-store credit. Is this fair?

Why won’t Groupon refund me? The restaurant closed!

September 20, 2025September 19, 2025 by Christopher Elliott

Sofya Mumford’s $65 Groupon voucher is worthless after the restaurant goes out of business. Why won’t the company refund her money?

Categories Problem Solved
Hey Groupon, where is her laptop?

Hey Groupon, what happened to my laptop computer?

February 10, 2024June 3, 2018 by Christopher Elliott

After Jennifer Poff pays Groupon $125 for a laptop computer, it doesn’t deliver. But Groupon insists the laptop was shipped and won’t respond to her requests to send the laptop or refund the money.

Categories Commentary
Why won't Groupon give me a refund?

Why won’t Groupon accept my cancellation?

February 1, 2024September 7, 2017 by Christopher Elliott

Just before Richard Garber’s Groupon for a two-night stay at the Scottsdale Marriott expires, he falls ill. He can’t contact Groupon in time to cancel. Is he still entitled to a refund?

Categories Problem Solved
Sue Tomita loses $200 when Groupon fails to redeposit her credit into the right account. Can it just keep her money?

A little confused about my Groupon credit

September 27, 2025March 13, 2015 by Christopher Elliott

Sue Tomita loses $200 when Groupon fails to redeposit her credit into the right account. Can it just keep her money?

Categories The Travel Troubleshooter
The deal-of-the-day site LivingSocial was offering a week at an all-inclusive resort on the pricey Caribbean for just $1,658.

Warning! Don’t be blinded by these flash sales

January 27, 2024June 8, 2014 by Christopher Elliott

The deal-of-the-day site LivingSocial was offering a week at an all-inclusive resort on the pricey Caribbean for just $1,658.

Categories The Navigator

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