Charged extra for my GPS — but Payless said it wouldn’t!

Mihaela Sturm is offered a GPS at no additional charge with her car rental. Then she’s charged. Can I persuade Payless to un-charge her? Read more “Charged extra for my GPS — but Payless said it wouldn’t!”

Renault GPS goes dark at border crossing

When Robert Gregory leased a car from Renault Eurodrive for his 26-day trip through Europe, the car’s GPS went dark as he crossed the border into Denmark. Unable to load the missing country maps, Gregory used Google Maps on his cell phone and incurred $175 in international data charges. Can he get his money back? Read more “Renault GPS goes dark at border crossing”

Why conflicting car rental stories make this GPS claim a lost cause

From all outward appearances, Robert Bettarel’s car rental case looked routine. There was an unexpected fee for an optional item and an intransigent car rental company.

But looks can be deceiving.

Turns out there was more to his story — a lot more. That’s why we’re dismissing his case today — but not before taking a closer look at this car wreck of a complaint. Read more “Why conflicting car rental stories make this GPS claim a lost cause”

Avis navigates a lost GPS back home

David Collins left his pricey GPS in his Avis car rental while rushing to drop it off at the Eugene, Ore., airport. Read more “Avis navigates a lost GPS back home”

Do you trust GPS directions?

If you have a driver’s license, chances are that you also have an amusing story about GPS directions.

Here’s mine: A few weeks ago, my family and I were driving from Cayucos, Calif., to Prescott, Ariz., when I noticed that the needle on the fuel gauge was pointing to “empty.” Not a problem, I thought. There must be plenty of service stations between here and Bakersfield.
Read more “Do you trust GPS directions?”

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