These CardCash gift cards are worthless. Can you help me?

Gesine Van Der Meer’s gift cards are worthless. Why won’t CardCash, the company through which she purchased them, offer a refund? And is there anything our advocacy team can do to help? Read more “These CardCash gift cards are worthless. Can you help me?”

Can you help me with the worst shopping experience of my life?

After Sam’s Club charges Sharon Guo for items it can’t ship — and then fails to refund her for the items — she reaches out to our advocacy team for help. Can we fix this self-described “worst shopping experience” of her life? Read more “Can you help me with the worst shopping experience of my life?”

Help! Right after I bought Carmel Kitchen gift cards, the restaurant closed

Shortly after Etta Lazarus buys $381 in Carmel Kitchen gift card credit, the restaurant closes. The chain won’t refund her money. Is she stuck with a useless piece of plastic? Read more “Help! Right after I bought Carmel Kitchen gift cards, the restaurant closed”

Target won’t return my gift card credit. Their decision is “final.” Can you help?

Denny Eaplin loses $184 in Target gift card credit when someone else redeems it in a different state. The company won’t return the money. Is there any hope for him? Read more “Target won’t return my gift card credit. Their decision is “final.” Can you help?”

Why do these gift cards keep disappearing?

Did you hear about the guy who ordered a gift card that didn’t work? When he tried to exchange it, the company told him to get lost.

True story. How do I know? Because it’s my story. Read more “Why do these gift cards keep disappearing?”