Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

FRANKFURT

If you’re a guest at the Villa Orange in Frankfurt, Germany, you may have one question at breakfast: "Where’s the Nutella?"

The German hotel that banned Nutella — and what it reveals about green travel’s biggest problem

April 10, 2026April 10, 2026 by Christopher Elliott

If you’re a guest at the Villa Orange in Frankfurt, Germany, you may have one question at breakfast: “Where’s the Nutella?”

Categories Destinations
Mansour Abado books a ticket for his father from Beirut to Austin, Texas, through Expedia. But there's a problem: The flight doesn't exist. Why can't he get a refund for the bogus ticket?

Help! I paid Expedia $1,459 for an airline ticket that doesn’t exist

April 8, 2026March 25, 2026 by Christopher Elliott

Mansour Abado books a ticket for his father from Beirut to Austin, Texas, through Expedia. But there’s a problem: The flight doesn’t exist. Why can’t he get a refund for the bogus ticket?

Categories The Travel Troubleshooter
Patrick Bruce books flights through Orbitz with "free" checked bags -- only to learn the airline’s ticket includes no such perk. Who’s responsible for his $540 baggage fee shock?

Orbitz promised me a free bag on my flight to Frankfurt. Why do I have to pay?

March 18, 2026February 25, 2026 by Christopher Elliott

Patrick Bruce books flights through Orbitz with “free” checked bags — only to learn the airline’s ticket includes no such perk. Who’s responsible for his $540 baggage fee shock?

Categories The Travel Troubleshooter
For 2026, the question isn't just where to go, but what to rediscover. Here are six places I want to visit again

Go here next year: 6 places you have to discover in 2026

December 23, 2025December 21, 2025 by Christopher Elliott

Somewhere between the unexpectedly comfortable economy class seat on a discount Korean airline flight and the silence of an early morning in Christchurch’s Riccarton neighborhood, it hit me: The revenge travel crowds have finally dispersed. Travel is back to normal.

Categories Destinations

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!