American Airlines’ disappearing act: how a confirmed first-class seat vanished
When is a first-class ticket not a first-class ticket? When you’re Paul Nelson and you’re flying on American Airlines.
Flight credit
American Airlines broke my wheelchair. Is $200 enough compensation?
Kao Spencer flew from Philadelphia to Portland, Maine, on American Airlines earlier this month. She checked her $7,000 custom wheelchair, trusting the carrier to handle it with care.
American Airlines canceled my flight after a hurricane — why am I only getting this credit?
Nathan Ciurzynski’s flight from Tampa to San Diego is canceled because of a hurricane. When he asks American Airlines for a refund, it offers a flight credit instead. Can he get his money back?
