I double-booked my shore excursions. Why can’t I get a refund?

If you double-book a shore excursion on your cruise, are you entitled to a refund for your missed tour?

Diane Kolett and her husband would like to know, because they experienced this on a recent vacation. Read more “I double-booked my shore excursions. Why can’t I get a refund?”

Iberia rejected my credit card and then double-booked me

Iberia and JustFly try to play the blame game with Nancy Murray after a double-booking error leaves her with too many tickets to Spain. Now we’ve been called in to referee. Read more “Iberia rejected my credit card and then double-booked me”

I need to fix that double-booking, Spirit

When a traveler accidentally books two tickets on the same flight, Spirit refuses to refund one of the them. Will we need to get involved? Read more “I need to fix that double-booking, Spirit”

Double-booked on Dollar — does CarRentals.com owe me a refund?

Mike Danish says he lost his car rental reservation made online through Carrentals.com recently. Read more “Double-booked on Dollar — does CarRentals.com owe me a refund?”

FlipKey sends bride packing — can this wedding be saved?

Like any bride-to-be, Sam O’Hanlon-Videau didn’t leave anything to chance when she planned her destination wedding in Hawaii. Read more “FlipKey sends bride packing — can this wedding be saved?”

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