Farid Currimbhoy can’t figure out why the price of his Dollar rental just tripled. Our advocates help him with the car rental math. “Dollar raised my rate from $105 to $431 — but why?”
Can we talk zero-dollar cases again? It’s not the first time we’ve discussed them, but we’ve received a few more since then.
“I’d pay good money to solve these zero dollar cases”
When Charles Whitmore returned his Dollar rental to the Fort Lauderdale, Fla., airport location less than 24 hours after it was due, he expected to pay a penalty.
But $246? That must be some kind of mistake.
That’s what our advocacy team thought when his case arrived. And it was.
“Another $246 for a late rental? This must be some kind of mistake.”
If you’ve seen Diane Rayfield’s car rental story once, you’ve probably seen it a hundred times.
It involves an unexpected change in the rental agreement, an alleged sleight-of-hand at the rental counter and a surprise charge on the final bill.
“Dollar’s sleight-of-hand jacks up rental bill by $414”