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Elliott Report

Elliott Report

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DELTA VACATIONS

When Michael Kivel had to cancel his car rental reservation with Avis due to an illness, he expected a prompt refund. However, the process turned out to be more complicated than anticipated. Despite initially cancelling his reservation online and subsequently receiving an email confirmation of a $1,016 refund, the money remained elusive.

Avis promised me a refund of $1,016 — so where is it?

June 21, 2024September 11, 2023 by Christopher Elliott

What happened to Michael Kivel’s refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost?

Categories The Travel Troubleshooter

A blown tire and bizarre bathroom break for this Delta “vacation”

December 16, 2023December 22, 2015 by Christopher Elliott

Lisa West’s case is strange, but not as strange as the response she received from Delta when she complained about it.

Categories Is This Enough Compensation?
If you don't like bugs, you might want to skip this story. It comes to us by way of Allison Nawracaj, who recently flew to Jamaica for her honeymoon.

“When I walked into the room everything was covered with bugs”

August 31, 2024March 27, 2012 by Christopher Elliott

If you don’t like bugs, you might want to skip this story. It comes to us by way of Allison Nawracaj, who recently flew to Jamaica for her honeymoon.

Categories Commentary

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