Global Entry can’t get a fingerprint because there isn’t one

Georgeann Lenard’s Global Entry application is stuck because of an unusual problem, the result of an unusual accident. Can this application be rescued? Read more “Global Entry can’t get a fingerprint because there isn’t one”

I was detained in Abu Dhabi. Shouldn’t American pay my expenses?

On her way back from Sri Lanka, Caroline Martorano was detained in Abu Dhabi. She says she was detained for not being appropriately dressed, causing her to miss her connecting flight. But she places the blame for this detainment on American Airlines. Huh? Read more “I was detained in Abu Dhabi. Shouldn’t American pay my expenses?”

What to do when US Global Mail fails to deliver

Ron Wooten-Green’s packages are stuck in customs. Can I help him get them un-stuck? Read more “What to do when US Global Mail fails to deliver”

Kicked out of Global Entry program because I shopped too hard?

No one likes to lose their Global Entry credentials, and that’s particularly true if you believe you’ve done nothing wrong. So when David Toney contacted me to ask for help, I felt for him.
Read more “Kicked out of Global Entry program because I shopped too hard?”

I couldn’t get a customs stamp — is a refund out of the question?

A stamp for you. / Photo by Sarah Parrott – Flickr Creative Commons

Note: You’ve probably noticed two things about today’s post. 1) It wasn’t available this morning; and 2) We’re back to Disqus 2012. The two are not related. We had server problems this morning. Disqus removed the ability to view comments on mobile from the “old” version, so we were forced to upgrade. (I am very unhappy with Disqus, but feel I have no choice.)

What’s an immigration stamp worth? If you said $61.55, you must know Nancy Bestor. She’s been fighting with her credit card over a tax refund after a recent trip to Italy, and she wants me to help.
Read more “I couldn’t get a customs stamp — is a refund out of the question?”