Car rental absurdities I’d change if I could

Not a day seems to go by that I don’t hear from an angry car rental customer — folks like Craig Solomon, who rented a car in England from Avis for two weeks recently.

“Toward the end of the rental one of the tires blew out,” he says. “It ultimately cost about $500 to replace, and Avis has been unwilling to date to accept the responsibility.”

The way Solomon sees it, Avis should have rented him a car with good tires. He wasn’t taking the vehicle off-roading, and had driven it safely and never gotten so much as a parking ticket.
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