Am I too old to rent a car? These Priceline rules are confusing
Is Jan Goodwin too old to rent a car from Priceline? According to the company, the answer is no. Wait, I mean yes.
CUSTOMER SERVICE
I don’t have a working computer. Why won’t Best Buy help me?
When her HP desktop computer stops working, Janet Fried contacts Best Buy for help. But her Total Tech Support contract turns out to not be as comprehensive as she thought. Can she get her computer repaired?
Thrifty is billing me $2,212 for damaging my rental — but I didn’t do it!
When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So why is she getting a bill for $2,212 for the same damage?
These are the things you do on a plane that you’ll really regret
What do you regret doing on a plane? Chances are it involves a drink.
Ticket trouble: Did StubHub score an “own goal” on this purchase?
Eli Klein snags the perfect seats to watch his favorite hockey team, the Washington Capitals, take on the Columbus Blue Jackets. But his excitement turns to frustration when he discovers the seats do not exist.
A “small scratch” on my Enterprise rental — and now a $1,800 bill. Do I have to pay?
Eric Weiman rents a car from Enterprise in Germany. He is later accused of damaging the car. When he disputes the charges, Enterprise threatens legal action. Can he get them to drop the claim?
Aer Lingus Switched my aircraft. Am I entitled to a refund?
Is an aircraft switch enough cause to ask for a full flight refund? Stephanie Szigetvari wants to know — and the answer might surprise you. It surprised me, and I don’t surprise easily.
Should SeatGeek refund my tickets after Rachel Chinouriri dropped out of the show?
Vanessa Wilkins buys a concert ticket through SeatGeek, but when the artist she wants to see drops out, can she get her money back?
American Airlines canceled my flight after a hurricane — why am I only getting this credit?
Nathan Ciurzynski’s flight from Tampa to San Diego is canceled because of a hurricane. When he asks American Airlines for a refund, it offers a flight credit instead. Can he get his money back?
Why are travelers making such a mess this summer?
Sharmistha Das says she didn’t trash her Lyft. But her driver claims she dragged her bicycle helmet along the side of his door, leaving several long scuff marks.