Celebrity Cruises overcharged me $641: Can my travel advisor legally keep the refund?
When Denise Elwell booked a Celebrity cruise, the last person she expected to have a dispute with was her travel advisor.
When Denise Elwell booked a Celebrity cruise, the last person she expected to have a dispute with was her travel advisor.
Should airlines limit or ban alcohol on planes? Passengers like Jodi Smith have an opinion.
Imagine settling into your economy class seat on a 13-hour flight, only to find a stranger’s shoes occupying the space beside you.
When Jose Portela tries to cancel one of his airline tickets on ITA, the carrier cancels the wrong one. Now he has to pay more for a new ticket. Shouldn’t the airline cover his loss?
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?
Marian Houk’s problem with Swiss International Air Lines is a cautionary tale about rescheduling your flight, corporate stubbornness and failure — my failure.
Tom Scruggs pays Norwegian Airlines a $79 change fee to get on an earlier flight. But then the airline rebooks him on a later flight. Can he get a refund?
When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.
After a passenger gets bumped to economy class, American Airlines promises her a refund for her flight downgrade. Then it refuses.