StubHub misled me about my $331 concert ticket refund. What should I do?
When Christi Barguig’s concert is canceled, StubHub offers her a refund. Then it sends the money to the wrong person.
CUSTOMER SERVICE ISSUE
My Turo rental was repossessed. Can you help me get my son’s epilepsy medication back?
When Michelle Marshall’s Turo rental gets repossessed, the car-sharing company offers her a partial refund. But what about her son’s expensive epilepsy medication? Is Turo responsible for that?
Celebrity Cruises overcharged me $641: Can my travel advisor legally keep the refund?
When Denise Elwell booked a Celebrity cruise, the last person she expected to have a dispute with was her travel advisor.
Should airlines ban alcohol on flights?
Should airlines limit or ban alcohol on planes? Passengers like Jodi Smith have an opinion.
Shoe wars at 36,000 feet: Should you leave your footwear on?
Imagine settling into your economy class seat on a 13-hour flight, only to find a stranger’s shoes occupying the space beside you.
ITA ticket mistake: They canceled my grandson’s ticket!
When Jose Portela tries to cancel one of his airline tickets on ITA, the carrier cancels the wrong one. Now he has to pay more for a new ticket. Shouldn’t the airline cover his loss?
Nordstrom return problem: I didn’t send them a worn rug!
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?
A strange Swiss refund case: Here’s how to really confuse an airline
Marian Houk’s problem with Swiss International Air Lines is a cautionary tale about rescheduling your flight, corporate stubbornness and failure — my failure.
I paid extra to change my flight on Norwegian Airlines — can I get my money back?
Tom Scruggs pays Norwegian Airlines a $79 change fee to get on an earlier flight. But then the airline rebooks him on a later flight. Can he get a refund?
