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Elliott Report

Elliott Report

  • Home
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CUSTOMER SERVICE ISSUE

Steven Meisel paid Aurora Expeditions a $5,000 deposit for an Antarctic tour back in 2019. Then the pandemic happened.

Can I get my deposit back from Aurora Expeditions? They’ve had my money almost two years

January 21, 2024January 31, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Why won't Ticketmaster refund Barbara Davenport's VIP tickets to the Lady Gaga show? It claims she missed her window for requesting a cancellation.

I have long-haul COVID. Why can’t I get a refund for my Lady Gaga tickets?

January 21, 2024January 31, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won't offer a refund or extend his credit.

Help! My Expedia tour credit is about to expire

January 21, 2024January 24, 2022 by Christopher Elliott

Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won’t offer a refund or extend his credit. Is he about to lose $1,875?

Categories The Travel Troubleshooter
When Kim Josund cancels her trip to Iceland, she believes she's entitled to a full refund from Blue Lagoon. Why are her they refusing?

She canceled her Iceland trip through Blue Lagoon in time. Where’s her refund?

January 21, 2024January 17, 2022 by Christopher Elliott

She canceled her Iceland trip in time. Where’s her refund?

Categories The Travel Troubleshooter
When Jennifer Waters changes her vacation location, her online agency drops the ball. How can you get Orbitz to fix a botched reservation change?

Orbitz switched her vacation to Aruba — but her hotel is in Tahiti

January 21, 2024January 10, 2022 by Christopher Elliott

When Jennifer Waters changes her vacation location, her online agency drops the ball. How can you get Orbitz to fix a botched reservation change?

Categories The Travel Troubleshooter
This Legoland deal included tickets. Where are they?

This Legoland deal included tickets. Where are they?

January 21, 2024January 3, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Linda Popky can't make her rescheduled Eagles concert. But Ticketmaster won't offer a refund. Is there a way to get her money back?

These Eagles tickets are giving me a heartache tonight 

January 21, 2024January 3, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
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