Richard Peterson decides to gift his wife with a surprise anniversary cruise to celebrate their 40th wedding anniversary. Unfortunately, he books a Holland America Cuban Explorer cruise but fails to check the itinerary or the cancellation terms. So when his wife rejects this gift, he is in a bit of a bind. Can he get a refund? “This surprise anniversary cruise was a dud. Can he get a refund?”
A cruise can be a terrific culinary experience, from fine dining restaurants to the midnight buffet. But customers don’t expect to be on the menu. “Eaten by bedbugs on a cruise! Is this enough compensation?”
When Karen Del Zoppo’s husband suffered a heart attack two years ago, he sustained severe anoxic brain damage, which left him with the mental state and motor skills of a two-year-old.
Del Zoppo didn’t want that to stop the family from enjoying a vacation. As a registered nurse, she’s more than capable of caring for her mentally handicapped husband. So she recently booked a getaway for the couple and her brother and sister-in-law — a western Mediterranean cruise that left from Venice, Italy.
“Kicked off my cruise for peeing near the pool”
If you’re an experienced traveler, maybe you know about the Department of Transportation’s 24-hour rule for airline ticket purchases, or EU 261, the European consumer protection regulation for air travelers, or the Fair Credit Billing Act. “The best consumer-friendly travel regulations you’ve never heard of”
I know what you’re thinking. Did Debby Russo fall behind on her interest payments and get roughed up by a loan shark?
No, almost as bad. She broke her kneecap, but she thought she was covered by her travel insurance. She wasn’t. “A broken kneecap, a denied insurance claim — and a missed cruise”