What happened to Michael Kivel’s refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost?
Angela Hoo orders a $200 gift card from Amazon, but it’s stolen from her doorstep. Amazon offers a refund, but then it refunds the wrong card. How can she fix this?
Julie Schumer’s return flight gets canceled during the Southwest Airlines meltdown in December. Southwest sends the money to her cruise line, but her cruise line won’t refund her. What’s going on?
Nicholas Butler gets charged $7,853 at a bar in Istanbul under shady circumstances. Will his bank step up and help him undo the charges?
Elizabeth Moeck bought tickets for the David Foster Hitman Tour in 2019, but the performance was canceled because of the pandemic. Why won’t Ticketmaster refund her tickets?
Filing a credit card chargeback was the last thing on Amanda Dunlop’s mind when she booked a vacation rental on Airbnb. Nor could she imagine the trouble her credit card dispute would cause.
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently.
Is Dan Kriser overdoing it? “I know that as long as you have a major credit card you don’t need to buy additional insurance when you rent a car,” says Kriser, an investment manager from Highland Park, Ill.. “But how about trip insurance when you travel?”
Kenneth Woo wants a refund. He deserves a refund.
But, how long should he wait? That’s a question we get almost every day here, and the answer is: It depends.
A “free” first class upgrade is the Holy Grail of air travel. And Sam Huang did it with one of the most sought-after premium sections on the planet — an around-the-world flight in one of Emirates’ legendary First Class Suites.
