Warning: Buyer’s remorse is never a valid reason to report a credit card charge as fraudulent. But that’s exactly what Philip Paul did when he came down with the post-purchase blues after he bought a vacation club membership. Now he wants to know if the Elliott Advocacy team can help unravel this mess.
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently.
When Meghan Robinson bought a mini pig named Peaches, she was devastated when the piglet was deemed unhealthy, and the sale fell through. But now she’s not only missing Peaches, but the breeder is refusing to refund the $4,000 Robinson paid for her.
Is Dan Kriser overdoing it?
“I know that as long as you have a major credit card you don’t need to buy additional insurance when you rent a car,” says Kriser, an investment manager from Highland Park, Ill.. “But how about trip insurance when you travel?”
Kenneth Woo wants a refund. He deserves a refund.
But, how long should he wait? That’s a question we get almost every day here, and the answer is: It depends.
A “free” first class upgrade is the Holy Grail of air travel. And Sam Huang did it with one of the most sought-after premium sections on the planet — an around-the-world flight in one of Emirates’ legendary First Class Suites.
Cindy Iverson’s Valentine’s Day weekend was ruined and she needed a little help salvaging it. And guess what? Our fearless advocacy team did it.
Today’s report from the trenches is a problem solved through our forum — someone who came to us for help and got it, in real time.
If you’re a credit-card skeptic like I am, then maybe you’ve enjoyed your front row seat to the rise and apparent fall of foreign transaction fees — those pernicious little extras tacked on to your cross-border purchases just because credit card companies can.
Gary Murray’s credit card is declined when he buys an AirTran ticket, but he doesn’t find out until he gets to the gate. How much should he pay for the new ticket?
Harold Nagase tries to add a day to his Hotwire car rental, but when the vehicle is damaged, his credit card company won’t cover it. Why not?