His Chase credit card dispute ended in a big success — or did it?

Steve Schuster’s Chase credit card dispute goes his way — and then it doesn’t. Will the bank please just make up its mind?
Read more “His Chase credit card dispute ended in a big success — or did it?”

Think that free trip insurance is all you need? Think again

When Monique Tubb’s adult daughter injured herself while vacationing in Colorado, she canceled the rest of her trip. Tubb was confident that her UnitedPlus Explorer card’s free trip insurance would cover all the additional expenses.

It didn’t. And now Tubb wants to know why the insurance company hasn’t paid her full claim. Read more “Think that free trip insurance is all you need? Think again”

Is this a sure fire way to lower your credit score?

Sharon Lewis doesn’t think of herself as a deadbeat. She makes responsible financial decisions, which includes paying her credit card bills on time every month. So why is her credit score heading south? Read more “Is this a sure fire way to lower your credit score?”

Didn’t buy a trip insurance policy? Chase might have you covered

Sheri Schmidt’s husband suffers a massive stroke before their nonrefundable flight to Brazil.  Unfortunately, she didn’t purchase a trip insurance policy. JustFly informs her that a refund is not possible and that there will be hefty change fees associated with these tickets. But hold on — could her Chase credit card provide an answer to this problem? Read more “Didn’t buy a trip insurance policy? Chase might have you covered”

What you don’t know about billing cycles will blow your mind

Billing cycles can really mess with your head.

Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently. Read more “What you don’t know about billing cycles will blow your mind”