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Elliott Report

Elliott Report

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CREDIT CARD

Amex refuses $350 credit to loyal customer for being $3.47 under spending requirement. Learn how to negotiate credit card bonus issues for a fair resolution.

Amex denied me a credit because I was $3.47 short. Why can’t it have a heart?

June 24, 2025June 20, 2025 by Christopher Elliott

Cole Juchems thinks he’s earned a $350 credit from American Express after meeting the spending requirement on his platinum card. But Amex says he’s $3.47 short and refuses to give him the credit. Is he out of luck?

Categories Problem Solved
When Air France flagged Elana Gershuny's ticket as fraudulent, it didn't just strand her in Lyon, France. It also landed her on a secret airline blacklist.

I’m on an airline’s credit card blacklist. How do I get off?

April 26, 2025April 7, 2025 by Christopher Elliott

When Air France flagged Elana Gershuny’s ticket as fraudulent, it didn’t just strand her in Lyon, France. It also landed her on a secret airline blacklist.

Categories Advocacy, Travel Problems
Say the word "free," and it's enough to make even the most experienced travelers lose their marbles. But free is one of the worst scams.

How do you avoid the world’s most dangerous travel scam? Don’t fall for something “free”

February 27, 2025February 16, 2025 by Christopher Elliott

Say the word “free,” and it’s enough to make even the most experienced travelers lose their marbles. 

Categories On Travel
Can an online travel agency cancel your booking but keep your money?

A Booking.com booking blunder! Can I get a full refund for this flight?

June 12, 2025February 3, 2025 by Christopher Elliott

Can an online travel agency keep your money after making a reservation you didn’t want? Booking.com just did it to one of our readers.

Categories Advocacy
Francois Bernier wants his money back from a hotel in Italy, but he's not sure if he can get it. 

I want my money back for this hotel! Can I dispute a credit card charge made abroad? 

June 24, 2025January 13, 2025 by Christopher Elliott

Can I dispute a credit card charge I made abroad? That’s what one of our readers wants to know. Here’s the surprising answer.

Categories Advocacy
When Carlye Siegel tries to book two award tickets with Chase points, she gets an error message -- and the transaction fails. Now Chase won't refund the points. Is that allowed?

First, she got an error message. Now her Chase points are gone!

January 21, 2025December 26, 2024 by Christopher Elliott

What would you do if you encountered Chase rewards error, and suddenly all your points were gone? Here’s how to get through it.

Categories The Travel Troubleshooter
If your airline changes your schedule and you ask for your money back, how do you get a refund? It should be automatic, but it isn't always.

How do I get a refund for my canceled Aerolíneas Argentinas flight?

July 4, 2024July 3, 2024 by Christopher Elliott

If your airline changes your schedule and you ask for your money back, how do you get a refund? It should be automatic, but it isn’t always.

Categories The Travel Troubleshooter
Fransua Garcia just lost $2,500 after scammers sent her suspicious texts claiming to be from Citibank. Can she retrieve her money, which she transferred using Zelle?

Help! After suspicious texts from Citibank, I’ve lost $2,500

June 28, 2024June 7, 2024 by Christopher Elliott

Fransua Garcia just lost $2,500 after scammers sent her suspicious texts claiming to be from Citibank. Can she retrieve her money, which she transferred using Zelle?

Categories Problem Solved
Why didn't Jessica Radosevic get her $444 refund from the online travel agency Traveluro? Could it have something to do with the credit card dispute she filed?

How to solve this mystery of the missing hotel refund? Check your credit card

June 19, 2024June 5, 2024 by Christopher Elliott

Why didn’t Jessica Radosevic get her $444 refund from the online travel agency Traveluro? Could it have something to do with the credit card dispute she filed?

Categories The Travel Troubleshooter
Alec Nowers wants Uber to refund his $100 credit, but the company won't help him. Can he get his money back?

Uber owes me $100. Can you help me get it back?

February 23, 2024October 23, 2023 by Christopher Elliott

Alec Nowers wants Uber to refund his $100 credit, but the company won’t help him. Can he get his money back?

Categories The Travel Troubleshooter
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