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CREDIT CARD FRAUD

amtrak

This $1,200 Amtrak ticket vanished into thin air. Was she scammed? 

January 12, 2026January 12, 2026 by Christopher Elliott

As a cancer survivor recovering from a stem cell transplant, Kim Snyder says she needed to avoid crowded spaces and germs while rebuilding her immune system. Flying felt too risky. The Amtrak Auto Train, with its private bedroom option, seemed like the perfect solution for her trip from Virginia to Florida.

Categories Advocacy
Hacker stole 200,000 Chase Sapphire points. See how this customer fought Chase to recover his valuable rewards after they refused to help.

Help! Someone stole 200,000 Chase points, and I can’t get them back

September 23, 2025July 21, 2025 by Christopher Elliott

What would you do if you logged into your Chase account and found 200,000 Chase Sapphire points were missing?

Categories Advocacy
Elderly woman's credit card stolen and used at Sam's Club. Despite police report, US Bank refuses to refund. See how she fought back.

I didn’t make these Sam’s Club purchases — and I have the perfect alibi!

July 21, 2025July 18, 2025 by Christopher Elliott

Barbara Bowman’s credit card was stolen and used at Sam’s Club. She wants a refund, and she has the perfect alibi: She’s never been a Sam’s Club member. 

Categories Problem Solved
ourist in Panama City scammed by taxi driver with a $450 credit card charge. Bank refuses to refund. Learn how to dispute fraudulent charges and avoid scams.

Yikes! A Panama cab driver charged me $450 instead of $10. Why won’t Bank of America help?

July 8, 2025July 7, 2025 by Christopher Elliott

Read before signing. That’s what Keith Lee will tell you. He recently tried to pay $10 for a cab in Panama City — but ended up getting hit with a $450 charge on his credit card. 

Categories Advocacy

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