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Elliott Report

Elliott Report

  • Home
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CONSUMER RIGHTS

Learn how to resolve any consumer dispute using the Elliott Method. Discover the three core principles and practical application of the Elliott Method to successfully resolve your consumer complaint.

How to win your consumer dispute using the Elliott Method

January 19, 2024February 9, 2023 by Christopher Elliott

Learn how to resolve any consumer dispute using the Elliott Method. Discover the three core principles and practical application of the Elliott Method to successfully resolve your consumer complaint.

Categories On Travel
She canceled her credit card. Will she ever see her refund for the BTS concert?

She canceled her credit card. Will she ever see her refund for the BTS concert?

November 24, 2024January 6, 2023 by Christopher Elliott

When BTS cancels Barbara Evans’ show, Ticketmaster offers her a refund. There’s just one problem: She canceled the credit card she used to pay for the tickets. Will she ever see the money again? 

Categories Problem Solved
Princess Cruises denies Linda Martin and her husband boarding on a cruise of the British Isles, it promises to take care of them. But then it doesn't.

Princess Cruises denied us boarding because of a positive COVID test. Where’s our refund?

January 19, 2024December 22, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Lufthansa canceled Nancy Plasschaert's flight, her online agency offers her a full refund. But an year later, nothing moved.

Lufthansa canceled my flight a year ago. Where’s my $3,450 refund?

January 19, 2024November 10, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Manuel Harris's Electrolux microwave oven stops working. Fortunately, it's still under warranty. Frigidaire won't honor the warranty.

My Frigidaire microwave stopped working. Why won’t they honor my warranty?

January 19, 2024November 10, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Sam Maniar buys a travel insurance policy through Vrbo. But when he tries to file a claim, he discovers he has no insurance.

He bought travel insurance through Vrbo. But where’s his policy?

October 23, 2024August 29, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
John Hudson's Samsung electric stove doesn't work. And Samsung can't diagnose the problem. Does he deserve a refund?

I want a refund for my Samsung electric stove. Why can’t I get one?

January 4, 2025August 15, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
British Airways canceled his flight. Can he get a refund?

British Airways canceled my flight and now it refuses to give me a refund

August 31, 2024August 8, 2022 by Christopher Elliott

When British Airways cancels Carrie Christensen’s flight, she asks the carrier for a refund. Instead, it accuses her of missing her flight. Now it’s refusing to return all her money. Can it do that?

Categories The Travel Troubleshooter
Something went wrong with Christine Miller's Sunrun solar panels. Now the company that was supposed to install them has sent her a bill.

Sunrun abandoned her solar panel project — now they want her to pay $4,672

January 21, 2024May 16, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
When Mayank Kumar gets into an accident in his Avis rental car, he does everything in his power to return the vehicle to the company. But nothing seems to be working, and now Avis is asking about its car.

He got into an accident in his Avis car. Why won’t the company take back the vehicle?

January 21, 2024March 14, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
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