CONSUMER ADVOCACY
This $2,484 Aer Lingus flight voucher doesn’t work! Do I still have to pay for my ticket?
When Aer Lingus canceled Thomas Bedsole’s flight from Indianapolis to Dublin during the pandemic, it quickly offered him a voucher for $2,484 — and he quickly accepted. But almost four years later, the Aer Lingus flight voucher doesn’t work — and the airline won’t help him.
Can AI make your next trip better?
You’ve probably heard the promise: AI can make your next trip better.
This is the worst place to put your passport when you travel
Where’s the worst place to put your passport when you travel? Maybe in the seatback pocket on an overnight flight from Orlando to Paris. Which is exactly where my young son left his.
Amazon price-match problem: Where’s the refund for my keyboard?
When Bret Taylor finds a cheaper gaming keyboard online, he asks Amazon if it will price-match. A representative says yes — three times. And then the company refuses.
Pandemic refund: Is it too late to get my $23,577 back for these Air France tickets?
Does Air France still owe Gilda Souza $23,577 after the airline canceled her flights during the pandemic? After all, she allowed her ticket credit to expire. Can she still get a pandemic refund?
More Americans are afraid to travel now. Here’s what to do about it.
Maybe it’s the one-two punch of the recent hurricanes in the Southeast or the escalating tensions in the Middle East. But Americans seem more afraid to travel than ever.
Banned by American Airlines for being “intoxicated and engaging in sexual activity” — but was it her?
American Airlines says Erin Wright was drunk and had sex with a man on a recent flight, and now she’s banned. Wright says American Airlines didn’t give her a chance to tell her side of the story and that this is a case of mistaken identity — and she can prove it
My wedding was ruined! What does Sandals owe me?
Alex and Jaime Passakos say their honeymoon at Sandals was ruined — and they want compensation.
Traveling? Here’s what to say if you want to get the worst treatment — guaranteed!
It’s easy to get treated like a second-class citizen when you travel: Just say the wrong thing. That’s an undeniable fact that people are rediscovering during the busiest year in the history of modern travel.