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CLUTCH

It may be one of those times where my involvement in a case affected the outcome in a way it shouldn't have.

A burned-out clutch and a broken down case

November 13, 2024November 18, 2014 by Christopher Elliott

It may be one of those times where my involvement in a case affected the outcome in a way it shouldn’t have.

Categories Case Dismissed
The husband's Hertz rental in Madrid broke down, got an 850 euro charge for a burnt clutch despite credit card dispute in their favor.

Help, Hertz is charging me for a burnt clutch!

January 23, 2024May 25, 2013 by Christopher Elliott

When the clutch on his car fails, Hadley Roeltgen is sent an 850 euro bill. But his credit card company says he shouldn’t be responsible, and reverses the charge. Now, a collections agency is after him. What should he do?

Categories The Travel Troubleshooter
Recently rented a car through Hertz in London. Purchased the Super Coverage insurance so there would be no hassle with any potential damages.

Is a burned-out clutch automatically my fault?

January 22, 2024June 22, 2012 by Christopher Elliott

After only a few miles, her rental car stops running. Now Hertz is demanding 1,233 pounds for a replacement clutch. Doesn’t insurance cover the damage? Apparently not.

Categories Commentary, The Travel Troubleshooter

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