Donald Kushner made a ticketing error while self-booking a flight on Czech Airlines. Then he found out the “absurd fee” that the airline expects him to pay to correct it. Now he wants to know if he should just take his chances and try to use the ticket as is.
The absurd fee? $28.
Read more “Your own ticketing error fixed for just $28? That’s a bargain!”
Lisa Stewart’s parents abruptly end their trip to Israel after her mother’s stage 4 cancer diagnosis. Can they get a refund on the airline ticket change fees? Read more “Her trip is cut short by a cancer diagnosis, but what about these sky-high change fees?”
When United Airlines cancels Michael Del Medico’s return flight from Washington to Chicago, he goes looking for answers. Can this consumer advocate help him find any? Read more “Why did United cancel my return flight?”
Corey Morgan is looking for a little sympathy from American Airlines, and she gets it. But now, she wants more. Read more “My husband doesn’t want to fly any airline ever again. How about a refund?”
When there is a death in the immediate family, those who are grieving are oftentimes released from their obligations. This is done out of respect. There is, however, a question as to how the airlines treat those who experience a sudden loss or an unexpected emergency.
Read more “We had to cancel our flight because of a sudden death in the family. Will the airline issue a refund?”